Help Desk Software Made Smarter

Whether your help desk is small, medium, or large and whether you support internal users, customers, or both, HelpTrac provides the tools needed to do the job efficiently and cost effectively.

Start using HelpTrac immediately for as little as $645. For quote or ordering information, please contact Monarch Bay Software, Inc. at 713-450-2800 or email mktg@helptrac.com.

Not-for-profit organizations call for discount information.
  HelpTrac Modules
* All licenses Concurrent
Bundles
 

Modules can be purchased individually or in Bundles.

Standard
Pro-5
Pro 10
Elite
Enterprise
* 1 license Basic $645
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* 5 licenses Basic $2,495
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* 10 licenses Basic $3,495
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  Licenses can be purchased in groups up to 100 technicians.        
 
Reports
$395
 
Customization
$350
 
Email
$1,495 first 5 licenses
$595 each additional 5
 
Invisible Tech
$895 each email account
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User Comm
$795
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Web Comm
$995
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Equipment
$525
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Audit
$250 per 100 PCs
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(200)

(500)

(1,000)

(1,000)
 
Client/Server
$1,225 per 10 licenses
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Training
$395
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TechScheduler
$195
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Billing
$295
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  Advanced Billing $1,995
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Modules sold separately:
$4,735
$7,255
$9,205
$12,565
$14,265
   
Bundle price:
$3,595
$5,735
$7,275
$9,925
$11,275
       

 


Annual Support and Enhancement Agreement
   
Standard
Priority
  Contact HelpTrac Support 8am to 5pm CST Monday thru Friday except major holidays.
  Download ALL updates to modules you have purchased FREE.
  Access to our 1-800 support line.
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  Guaranteed 1 hour response time during normal working hours.
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Price
15% of product total
20% of product total
 
Minimum
$200.00
$350.00